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SRI LANKAN REWARDS • EXCLUSIVE MEMBER BENEFITS • EXCITING PROMOTIONS
VasiVasi help centre

Your questions.
Answered.

Find answers about memberships, partner rewards, giveaways and your VasiVasi account.

01What is VasiVasi?

VasiVasi is a Sri Lankan membership brand built around partner rewards, discounts and giveaways. Visit the partners directory for available offers and the giveaways page for announced prizes.

02Who is VasiVasi for?

VasiVasi is intended for adults aged 18 or over who reside in Sri Lanka. Each giveaway may have additional eligibility conditions in its official rules.

03How much is membership?

The planned standard membership is LKR 499 per month. Paid checkout and recurring billing are not connected yet. The price, billing schedule and benefits must be shown before you authorise a payment.

04Does creating an account activate membership?

No. Account registration and paid membership are separate. A paid membership needs confirmed payment and activation. A test account or manually enabled test membership does not prove payment.

05Can I cancel my subscription?

When subscriptions are connected, you will be able to cancel future renewals using the cancellation method provided with your subscription. No recurring subscription is currently being charged through this site. The Terms & Conditions explain the intended cancellation arrangements.

06What if I need a refund?

Mandatory Sri Lankan consumer rights apply. Incorrect or duplicate charges and failures to provide a paid service must be assessed fairly. See the refund section in the Terms & Conditions; a change-of-mind policy does not remove your legal rights.

07Where can I see partner offers?

Open Partners & Rewards to browse brands and filter by shopping, dining, travel or wellness. Fictional demo businesses and sample discounts are clearly labelled and cannot be redeemed.

08How do partner discounts work?

Each partner sets its eligible products, discount, locations and exclusions. A live offer may require an active membership and a verification code. Read the offer terms before purchasing; an offer marked as being finalised is not ready for redemption.

09What is the Coco Beige offer?

Coco Beige is listed with a proposed 5% VasiVasi member discount. Eligible products, availability and redemption instructions are still being finalised. Do not assume the discount can be used until the confirmed terms are published.

10Where is my digital membership card?

Open My Membership in the member portal. An activated membership displays a short-lived verification code. Share it only with authorised partner staff when redeeming an eligible offer. Inactive accounts do not display a usable code.

11What is the current giveaway?

The giveaways page features a Smartphone Giveaway, with an advertised draw on 28 November 2026 at 6:00 pm Sri Lanka time (UTC+5:30). The photograph is a sample; the exact model, specification and official promotion rules still need to be confirmed.

12How do I enter the phone giveaway?

Enter Giveaway currently takes you to the registration page. Signing up or paying for membership does not by itself confirm an entry. An entry process and confirmation must be provided under the promotion’s published official rules before participation is available.

13How will the winner be selected and contacted?

The selection method, eligible entry pool, draw arrangements, winner contact and claim period must be published in the specific giveaway rules. These details are not yet configured for the advertised phone draw. We do not promise a win or invent a selection method.

14Which giveaway is next?

A Car Giveaway is shown under Coming Up Next. Its vehicle image is illustrative. The exact car, opening date and draw date will be announced separately. It is not open for entries yet.

15Does membership guarantee a prize or entries?

No prize is guaranteed. Do not assume membership includes entries or increases your chance of winning. Any entry entitlement must be expressly set out in the official rules for that promotion.

16How do I join or sign in?

Choose Join Now to open registration. Existing account holders can choose Member Login and enter their email address and password. Use the password-reset link if you have forgotten your password.

17Why does my account say membership is not activated?

This means your account does not currently have active membership access. Registration alone does not activate a paid membership, and payment checkout has not been connected. Do not make a separate transfer expecting automatic activation.

18Do you charge me if I leave checkout?

There is no connected card checkout on the site at present. When a payment flow is introduced, submitting contact details must not trigger a charge. Payment requires your authorisation and confirmation.

19What happens to my registration information?

The Privacy Policy explains registration data, website security logs, cookies and service providers. A planned details-first checkout may retain details you submit even if payment is unfinished, but that staged process is not implemented yet. Merely typing into an unsubmitted field is not permission for marketing.

20Will joining automatically subscribe me to advertising?

The policy states that optional marketing needs a clear choice. Account, security and payment notices are separate from promotional messages. Marketing tools and preference controls still need to be configured before campaigns begin.

21Where can I read the policies?

The Terms & Conditions and Privacy Policy are linked in the footer. They are currently published as drafts for review, with missing business and contact details clearly identified. They are not a substitute for the separate official rules for a giveaway.